Gaya APA
Ph.D, F, T.
(2017).
SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA (Edisi 3)
(
KETIGA)
.
YOKYAKARTA:
Andi.
Gaya MLA
Ph.D, FANDY, TJIPTONO,.
"SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA (Edisi 3)".
KETIGA
YOKYAKARTA:
Andi,
2017.
Text.