Gaya APA
FANDY TJIPTONO, Ph.D. (2017).
SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA (Edisi 3) (KETIGA).
YOKYAKARTA:
Andi.
Gaya Chicago
FANDY TJIPTONO, Ph.D.
SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA (Edisi 3).
KETIGA
YOKYAKARTA:
Andi,
2017.
Text.
Gaya MLA
FANDY TJIPTONO, Ph.D.
SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA (Edisi 3).
KETIGA
YOKYAKARTA:
Andi,
2017.
Text.
Gaya Turabian
FANDY TJIPTONO, Ph.D.
SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA (Edisi 3).
KETIGA
YOKYAKARTA:
Andi,
2017.
Print.